Frequently asked questions

Everything about courses, software, payment and certificates. If your question is not here, the contact form reaches a human within one business day.

What's the difference between a Recorded and a Live course?

How long do I keep access to a recorded course?

What if I fall behind on a Live cohort?

Are courses suitable for complete beginners?

Do I need my own software licence?

What gear do I need to start?

Do you provide the exercise footage?

Can I get an invoice for my employer?

How do coupons and VAT work?

What payment methods do you accept?

Can I get a refund?

Do I get a certificate?

Can my team enrol together?

How do I reach a human?

FAQ | 360 Academy